Kingdom Quest support

Stuck on a boss, moving to a new device, or something's not working? We're glad to help — a real person reads every email.

Contact support

Email us and we'll get back to you, typically within 1–2 business days.

✉️ Email support

Kingdom Quest · kingdomquest.me

Frequently asked questions

What are the controls?

On touch: hold to run and tap Jump with your right thumb; each journey adds one Action button (Sling, Calm, Staff…). Game controllers work too, and on desktop every key can be remapped in Settings.

How do I move my progress to a new device?

Open Settings → Export Save and copy the code it gives you. On the new device, choose Import Save and paste it in. Your journeys, achievements, and streaks come with you.

A level feels too hard — is there an easier mode?

Yes. Turn on Gentle mode in Settings: hazards forgive more and hits are kinder, while every level stays exactly the same shape — so finishing still counts.

What is the Daily Quest?

One remixed level per day — the same one for every player worldwide. Finish it to grow your streak. It never touches your campaign progress.

What is Pilgrimage?

An endless road of freshly generated stretches on a single pool of hearts. See how far you can get, then compare on the leaderboard.

How do leaderboards work? Do you store my data?

Speedrun and Pilgrimage boards run through Apple's Game Center (Google Play Games on Android). We run no servers of our own — the game collects nothing, ever. See the privacy policy.

I bought the full game but it's still locked

Tap Restore Purchase on the unlock screen while signed in to the same Apple ID (or Google account) you bought with. If it still won't unlock, email us and we'll sort it out. Refunds and billing are handled by Apple / Google directly.

Sound or vibration isn't working

Check the Sound and Vibration toggles in Settings first, then your device's silent switch and system volume. Battery saver mode also reduces effects.

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